Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leticia Flannagan

Leticia Flannagan

October 20, 2025

5  out of  5
rating by Leticia Flannagan
"Rodney, Richard, and Alicia are the best insurance representatives on the east side of town! They’re knowledgeable, transparent, and truly dedicated to helping you with your insurance needs. Don’t second-guess yourself—go with the Katie Fernbert Team for service you can trust."
Profile photo of Susan

Susan

October 17, 2025

5  out of  5
rating by Susan
"Been with the same agency since moving to Atlanta 20+ years ago. Rodney is kind, compassionate, and efficient. I truly appreciate him."
We responded:
"Thank you, Susan, for your long-standing trust in our agency. We're grateful for your kind words about Rodney and are glad to hear about your positive experience. If you ever need anything, feel free to reach out."
Profile photo of Annie D'Agostino

Annie D'Agostino

October 15, 2025

5  out of  5
rating by Annie D'Agostino
"Rodney has been helping us with life insurance for 23 years, we’ve loved working with him!"
We responded:
"Thank you, Annie, for your kind words and for being with us for 23 years! We're glad to hear that Rodney has been a great help with your life insurance needs. We appreciate your trust and look forward to continuing to serve you."
Profile photo of Lesto

Lesto

October 15, 2025

5  out of  5
rating by Lesto
"Katy Fenbert and Alycia provide excellent service. I have been their customer for many years. Alycia Carter is not only knowledgeable but extremely kind and compassionate. I strongly recommend Katy Fenbert’s agency."
We responded:
"Thank you for your kind words! We are grateful for your continued trust in us!"
Profile photo of Silvia Delgadillo

Silvia Delgadillo

October 13, 2025

5  out of  5
rating by Silvia Delgadillo
"Very professional and excellent customer service."
We responded:
"Thank you for the kind words, Silvia, and thank you for choosing our agency."
Profile photo of DONNY ROLANDO GONZALEZ

DONNY ROLANDO GONZALEZ

September 30, 2025

5  out of  5
rating by DONNY ROLANDO GONZALEZ
"Muy buena atension i sedesembuelve muy bien en las explicasiones la señorita q me atendio save muy bien loq uno quiere i nesecita la señorita YESENIA PEREZ muchas gracias por una muy buena opsion de aseguranza"
We responded:
"Gracias, Donny Rolando Gonzalez, por tus amables palabras. Nos alegra saber que Yesenia Pérez pudo ayudarte con tus necesidades de seguro. Estamos aquí para lo que necesites."
Profile photo of Lamar Copeland

Lamar Copeland

September 5, 2025

5  out of  5
rating by Lamar Copeland
"Amazing service this team went above and beyond to help me to receive the best rates possible… Thank you so much"
We responded:
"Thank you for the amazing review! We’re so glad our team could go above and beyond to help you find the best rates. Your appreciation means a lot to us—don’t hesitate to reach out if you ever need anything!"
Profile photo of Devin Brown

Devin Brown

August 19, 2025

1  out of  5
rating by Devin Brown
"State Farm sucks they deny all claims they cut the adjuster fees and now hiring unexperienced adjusters. If you hold a policy with them get your lawyer involved when filing claim !"
Profile photo of Angus McRae

Angus McRae

August 12, 2025

5  out of  5
rating by Angus McRae
"Katy and her team have been wonderful to work with. I have been a Katy Fenbert customer for easily 30 years. Never have I had issues getting quick and accurate answers to my questions. Katy is highly recommended."
We responded:
"Thank you so much for your kind words and loyalty over the years! We’re thrilled to hear that our team has been able to provide quick and accurate support. We truly appreciate your trust and recommendation!"
Profile photo of Lisa Terry

Lisa Terry

June 10, 2025

5  out of  5
rating by Lisa Terry
"This office has taken care of our insurance needs for decades. Richard is fantastic! He knows me and my family by name. He's fast, efficient, professional and kind. And he has the best bowties!"
We responded:
"Thank you so much, Lisa! We're thrilled to hear that you've had such a great experience with our office over the years. Richard truly is fantastic, and we're glad you appreciate his personal touch and stylish bowties! Your support means a lot to us!"
Profile photo of Karen Minyard

Karen Minyard

June 10, 2025

5  out of  5
rating by Karen Minyard
"Katy and her team are superb. They are always available, always helpful, and make me feel happy and safe to be a State Farm customer. We appreciate Richard reviewing all of our insurance policies today."
We responded:
"Thank you Karen! We certainly enjoy you and Richard being part of our Agency family. Thank you for your continued trust in us."
Profile photo of Elizabeth

Elizabeth

May 26, 2025

5  out of  5
rating by Elizabeth
"Alicia's attitude during my time on phone showed me she is a super employee. She hung on with me, finding all my questions and gave me great satisfaction a "All" to my needs! " Five stars are not enough to say how great a super star that she is". She is a keeper!!°"
We responded:
"WOW! Thank you for the amazing review! Alycia is a great listener and not only loves what she does, she truly enjoys it. She is a Super Star!"
Profile photo of m. castleberry

m. castleberry

May 8, 2025

5  out of  5
rating by m. castleberry
"Great service! Whenever I reach out, Rodney always promptly provides thorough responses to any question(s) I toss his way."
We responded:
"Thank you for your 5 Star review! Our Team takes great pride in providing thorough and professional service. We're thrilled you always have a great experience with Rodney. "
Profile photo of David Burkhalter

David Burkhalter

May 8, 2025

5  out of  5
rating by David Burkhalter
"Customer service is always at the highest level."
We responded:
"Thank you David! We not only appreciate the 5 Star Review, we appreciate you being part of our Agency family! Your satisfaction and loyalty mean to world to us."
Profile photo of briona brittian

briona brittian

May 8, 2025

5  out of  5
rating by briona brittian
"Rodney is a dream! Super professional, very easy to talk with (kinda like talking with your neighbor), very thorough, comprehensive, superb communication, kind, and a very nice southern accent!"
We responded:
"Your review made our day! We're proud to have such amazing Team Members like Rodney with servant hearts and love what they do. Thank you for your kind words! "
Profile photo of Linda Pressley

Linda Pressley

May 1, 2025

5  out of  5
rating by Linda Pressley
"Always given premier service at all times. Love my agents.❤️❤️❤️"
We responded:
"Thank you Linda! We're dedicated to providing exceptional service. Thank you for being part of our Agency! "
Profile photo of FISHWORKS INC.

FISHWORKS INC.

April 30, 2025

5  out of  5
rating by FISHWORKS INC.
"Rodney Landers has been a great help to us over the years as our contact in the State Farm office. He has been very helpful in advising us regarding all aspects of our insurance needs. We deeply appreciate the genuine love and care that we receive from him."
We responded:
"Thank you for your lovely review! Rodney truly cares and seamlessly provides professional service with his own touch of compassion. "
Profile photo of Morgan Jones

Morgan Jones

April 24, 2025

5  out of  5
rating by Morgan Jones
"Insurance can be so frustrating but Alicia is an angel. She helped me get the BEST policies and made sure I was covered when I needed it! I would hope everyone has someone as wonderful as her and cannot give her a big enough THANK YOU :)"
We responded:
"Thank you for sharing! We're proud of our Team and love hearing that Alycia provided a memorable experience! I'll be sure to pass along your compliments. "
Profile photo of Janelle Lynne

Janelle Lynne

April 21, 2025

5  out of  5
rating by Janelle Lynne
"Richard was wonderful and helpful"
We responded:
"Thank you for taking your time to share your experience! We're so glad to hear that Richard was able to assist you. "
Profile photo of Moniqueka Rucker

Moniqueka Rucker

April 18, 2025

5  out of  5
rating by Moniqueka Rucker
"This is the best agency I’ve experienced through and with State Farm, Especially Mr. Richard who does check in’s and making sure everything is working for you. It has been wonderful to have someone walk with you and help you understand honestly how your policies work for your benefit."
We responded:
"Moniqueka, thank you for your kind words about our Agency and Richard. We appreciate your business and for taking the time to share your experience with us!"
Profile photo of Steven Smith

Steven Smith

April 15, 2025

5  out of  5
rating by Steven Smith
"Alycia was amazing! Very professional and helpful all around!"
We responded:
"Hello Steven! We think Alycia is pretty amazing too! Thank you for your 5 Star review. Welcome to our Agency! "
Profile photo of Brad Carlson

Brad Carlson

April 15, 2025

5  out of  5
rating by Brad Carlson
"Very professional agents!"
We responded:
"Thank you Brad! We appreciate you being part of our Agency for 16+ years!"
Profile photo of Earl Sconiers

Earl Sconiers

April 14, 2025

5  out of  5
rating by Earl Sconiers
"The agent Mr Rodney Landers is the best . He is exceptional professional and has excellent customer service. He is always there to provide great service. Thanks State Farm for having him represent you ."
We responded:
"Earl, we agree! Rodney is wonderful and I'm honored that he has worked with me for almost 25 years and continues to provide exceptional customer service! And thank YOU for being part of our Agency family! "
Profile photo of Charlotte Hutchins

Charlotte Hutchins

April 14, 2025

5  out of  5
rating by Charlotte Hutchins
"Rodney always provide top notch Customer Service! He's definitely represents State Farms VERY well!"
We responded:
"Charlotte, thank you for your kind words! Rodney enjoys what he does and truly cares for our customers. We're grateful for you too! "
Profile photo of Paula Cleveland

Paula Cleveland

April 14, 2025

5  out of  5
rating by Paula Cleveland
"Alicia is always helpful. She's very knowledgeable about the options available . Together we come up with the best policies for me"
We responded:
"Thank you Paula! Alycia is truly helpful in discussing options. We sincerely appreciate your business and kind words! "