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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Moniqueka Rucker

Moniqueka Rucker

April 18, 2025

5  out of  5
rating by Moniqueka Rucker
"This is the best agency I’ve experienced through and with State Farm, Especially Mr. Richard who does check in’s and making sure everything is working for you. It has been wonderful to have someone walk with you and help you understand honestly how your policies work for your benefit."
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Steven Smith

April 15, 2025

5  out of  5
rating by Steven Smith
"Alycia was amazing! Very professional and helpful all around!"
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Brad Carlson

April 15, 2025

5  out of  5
rating by Brad Carlson
"Very professional agents!"
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Earl Sconiers

April 14, 2025

5  out of  5
rating by Earl Sconiers
"The agent Mr Rodney Landers is the best . He is exceptional professional and has excellent customer service. He is always there to provide great service. Thanks State Farm for having him represent you ."
We responded:
"Earl, we agree! Rodney is wonderful and I'm honored that he has worked with me for almost 25 years and continues to provide exceptional customer service! And thank YOU for being part of our Agency family! "
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Charlotte Hutchins

April 14, 2025

5  out of  5
rating by Charlotte Hutchins
"Rodney always provide top notch Customer Service! He's definitely represents State Farms VERY well!"
We responded:
"Charlotte, thank you for your kind words! Rodney enjoys what he does and truly cares for our customers. We're grateful for you too! "
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Paula Cleveland

April 14, 2025

5  out of  5
rating by Paula Cleveland
"Alicia is always helpful. She's very knowledgeable about the options available . Together we come up with the best policies for me"
We responded:
"Thank you Paula! Alycia is truly helpful in discussing options. We sincerely appreciate your business and kind words! "
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Bryan White

April 10, 2025

1  out of  5
rating by Bryan White
"I was in an accident and the court let me into a pretrial program that will forgive my ticket and not let it go to my record if I complete it. The last thing I need is a form from my insurance company verifying details of the accident. They refuse to fill out the form, and keep on bouncing me between departments saying they aren't authorized to fill it out. The form is only a page long and would only take 5 or 10 minutes to fill out. They filled it out once already but left out details and so it was rejected and now they don't want to correct it. I'm going to file a complaint with my state insurance commissioner today. I do NOT recommend this agency and retract my previous review."
We responded:
"Bryan, we appreciate your positive review! My Team is committed to providing excellent service. Thank you for acknowledging Richard and sharing your experience! "
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Leah Hammett

April 9, 2025

5  out of  5
rating by Leah Hammett
"Rodney is amazing! He’s eager to help and is patient and understanding whenever I have questions. Grateful for him and the SF team for all that they do!"
We responded:
"Thank you for the kind words, Leah. We are so happy Rodney was able to provide you with such and exceptional experience. Thank you for choosing our agency."
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christopher Roberts

April 2, 2025

5  out of  5
rating by christopher Roberts
"Great customer service. Richard is awesome and amazing!!!"
We responded:
"Thank you for the kind words, Christopher. We are very happy Richard was able to provide you with such an exceptional experience. Thank you for choosing our agency."
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Rosa Kilpatrick

April 1, 2025

5  out of  5
rating by Rosa Kilpatrick
"Rodney Landers is always professional and extremely prepared for any questions asked. I am never disappointed when I speak to him on a plethora of issues. He is a model employee and deserves all accolades from State Farm locally and nationally. He is the employee of the century!"
We responded:
"Thank you for the 5-star review, Rosa, and thank you for choosing our agency."
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Joan White

April 1, 2025

5  out of  5
rating by Joan White
"The process of getting insured was seamless. I appreciate the professionalism, as Alycia assisted with everything needed for set up."
We responded:
"Thank you for the kind words, Joan. We are so happy our team was able to assist you in such a professional manner. Thank you for choosing our agency."
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Daphne Brown

March 31, 2025

5  out of  5
rating by Daphne Brown
"I have been doing business with State Farm for years and I would recommend Katy Fenbert’s to anybody. Make sure you ask for Richard Woumn. He’s amazing."
We responded:
"Thank you for the kind words, Daphne. We take great pride in Richard's uncanny ability to serve our customers and our community. Thank you for choosing our agency."
Profile photo of JANNIS HICKMON

JANNIS HICKMON

March 31, 2025

5  out of  5
rating by JANNIS HICKMON
"I have had the pleasure of doing business with Katy Fenbert and her staff for almost 20 years. My family and I have always been completely satisfied with the service we've received. Richard Woumn has been our person for questions, information and explanations. Always responding to our needs in a positive, knowledgeable and satisfactory manner. Having grown from a two adult with two minor children family, to having adult children and three grandchilden, all covered under the Katy Fenbert umbrella, is a definite blessing for us."
We responded:
"Thank you for the kind words, Jannis. We are honored to have served you and your family for almost 20 years. Thank you for choosing our agency."
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Sandra Ferguson

March 31, 2025

5  out of  5
rating by Sandra Ferguson
"Mr. Woum and his team has always provided excellent services for myself and family. Any questions or concerns I know they are just a phone call away. I appreciate their kindness and care."
We responded:
"Thank you for the kind words, Sandra. Richard is truly an inspiration, and we hare so proud to have him on our team. Thank you for choosing our agency."
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Taylor Hickmon

March 31, 2025

5  out of  5
rating by Taylor Hickmon
"Ricky Woumn always provides me with such good service, and I absolutely love the way I am treated with each interaction."
We responded:
"Thank you for the kind words, Taylor. We are so happy with Richard's ability to serve our customers and our community. Thank you for choosing our agency."
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raymond mathews

March 31, 2025

5  out of  5
rating by raymond mathews
"Mr Richard is a very good man and he's always willing to help me with my insurance and making life easier with state farm"
We responded:
"Thank you for the kind words, Raymond. We are so proud of Richard's willingness to serve our customers. Thank you for choosing our agency."
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Jeff Hardy

March 31, 2025

5  out of  5
rating by Jeff Hardy
"Always great service, my family has been with them for decades"
We responded:
"Thank you for the kind words, Jeff. We are so happy to have kept you and your family properly protected for all these years. Thank you for choosing our agency."
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Patrick Lannan

March 31, 2025

5  out of  5
rating by Patrick Lannan
"Alycia is wonderful. Always very courteous and treats customer very well."
We responded:
"Thank you for the kind words, Patrick. We are happy Alycia was able to answer all of your concerns in such a courteous manner. Thank you for choosing our agency."
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Bristol Kvernenes

March 28, 2025

5  out of  5
rating by Bristol Kvernenes
"I cannot tell you what a fantastic process dealing with everyone in this office has been! They’ve been helpful and kind. Do yourself a favor and take some anxiety out out of the insurance game and deal with some amazing people. I’m so glad I did."
We responded:
"Thank you for the kind words, Bristol. We are so happy you had such an enjoyable time working with our agency. It is our greatest joy to serve our customers and our community!"
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Alan

March 27, 2025

5  out of  5
rating by Alan
"I worked directly with Katy and Richard on some complex business insurance. Boy did they deliver. I highly recommend them for personal or commercial insurance. Great job State Farm!"
We responded:
"Thank you Alan! We're thrilled we could serve you! We wish you nothing but the best with your business! "
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Fred Coleman

March 27, 2025

5  out of  5
rating by Fred Coleman
"I have been with Katy Fenbert State Farm for over 20 year. Rodney has always been such a great person to work with. Along with the other team members. Rodney is always very professional and skillful with making a stressful situation seem less overwhelming. I always start consulting with this team for my insurance needs."
We responded:
"Fred, you're the best! We love having you part of our Agency family and look forward to many more years of providing less stress for all your insurance needs."
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Judy Cornwell

March 27, 2025

5  out of  5
rating by Judy Cornwell
"Rodney is always pleasant and informative."
We responded:
"Thank you Judy! Rodney loves what he does and always does professionally and with a smile. "
Profile photo of Rachel Quinn

Rachel Quinn

March 26, 2025

5  out of  5
rating by Rachel Quinn
"Rodney Landers, takes Care of all my needs with State farm. For 5 years now, I've been worry free. It's been great for me."
We responded:
"Rachel, thank you for your wonderful review! 😊 We're so glad to hear that Rodney has been taking great care of your needs for the past 5 years. It's fantastic to know that you've been worry-free and satisfied with the service! We truly appreciate your trust in us and are always here if you need anything."
Profile photo of Anthony Moore

Anthony Moore

March 25, 2025

5  out of  5
rating by Anthony Moore
"I have been a customer with State Farm and my Agent Rodney for 20 years, since I was 18. Rodney is like family now. He has given me great feedback on options from car insurance to life insurance. He is very responsive and when he is OOO I still get great customer service from the team. If you are looking for an Agent who will take care of you and your family, Rodney at the Katy Fenbert office is the person. 20 years and counting."
We responded:
"Anthony, Thank you so much for your amazing review and for being a loyal customer for 20 years! 🎉 We're thrilled to hear that Rodney has been like family to you and has always provided great service and guidance on everything from car insurance to life insurance. It's wonderful to know that even when he's out of the office, our team continues to provide the same level of care. We truly appreciate your trust and look forward to many more years of serving you and your family!"
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A.J. Barnes

March 24, 2025

5  out of  5
rating by A.J. Barnes
"This agency has been assisting my family for 20+ years they have always been great, answered any and all questions I’ve ever had. The service is spectacular it doesn’t matter the Agent they all treat everyone with dignity and kindness. I have worked with Rodney it feels like my whole life, he has been amazing to work with over the years! I just pray I Katy doesn’t let him leave lol! All in all 5 stars for a 5 star team over at Katy Fenbert’s office!"
We responded:
"Thank you so much for your amazing review and for being such a loyal customer for over 20 years! 🌟 We're thrilled to hear that Rodney and the entire team at Katy Fenbert’s office have provided consistent, spectacular service throughout the years. It’s wonderful to know that we’ve been able to meet all your needs with kindness and dignity. We truly appreciate your trust, and we’ll make sure Rodney knows how much you value him! 😄 Here’s to many more years of excellent service together!"